This Refund Policy applies to the use of the Karobaree billing and accounting web and mobile app ("App"). Please read carefully before making any purchases or using our services.

1. Refund Eligibility

We offer refunds under the following conditions:

• Technical Issues: If you encounter technical issues that prevent you from using the App, and our support team is unable to resolve the problem within a reasonable time frame.
• Unauthorized Purchases: If unauthorized transactions occur on your account without your consent.

2. Refund Process

To request a refund, please follow these steps:

1. Contact our support team at info@apstia.com with details of the issue.
2. We will investigate the matter and respond to your request within a reasonable time.
3. If eligible, the refund will be processed to the original payment method used for the purchase.

3. Non-Refundable Items

Not all purchases are eligible for refunds. Non-refundable items include:

• Services that have been used or partially used.
• Downloadable software or digital products once they have been accessed or downloaded.

4. Contact Us

If you have any questions or concerns about our refund policy, please contact us at info@apstia.com.